CANCELLATION POLICY

 

This cancellation policy will apply for all cancellation scenarios, with no exceptions.

 

I. Cancellation by Participant

If you choose to cancel for any reason, you must notify Wine Pooch in writing at hello@winepooch.com.  Once notice is received, cancellation will be effective subject to the following conditions:  For cancellations made more than 30 days prior to the retreat start date, any payments will be refunded minus the non-refundable 10% (of total amount paid) fee. For cancellations made more than 21 but less than 30 days prior to the retreat start date, 50% of your payment will be refunded. For cancellations 21 days or less prior to the retreat starting date, 100% of your deposit will be forfeited.

 

II. Delays and other Unforeseen Circumstances

There will be no refunds nor discounts for arriving late, leaving early, travel delays or illness. For additional protection due to any unforeseen circumstances, it is highly recommend that all participants purchase travel insurance at the time of booking the retreat.

 

III. Cancellation by Wine Pooch LLC

In the event of a cancellation by Wine Pooch due to low registrations (fewer than 10 participants), the participant will be given the option to transfer all payments to a future retreat or to receive a full refund. If any payment is not received by Wine Pooch LLC prior to or on the due date for that payment, Wine Pooch LLC has the right to cancel the participant's registration for that retreat. In this case, no refund will be provided.

 

IV. Retreat Changes

Wine Pooch LLC reserves the right to make any changes deemed necessary by its team, leaders, teachers or business partners.

For any questions or comments about this Cancellation Policy, please email us at hello@winepooch.com